Feedback in temporary recruitment – yes, you do need to give it!

24th September 2025

Let’s start with a reminder of why hiring temporary staff is a smart way to keep your business running smoothly when demand shifts. Temps bring flexibility and can make a big difference in maintaining productivity.

Temporary recruitment isn’t just about filling shifts. It’s about creating reliable, motivated teams who understand what’s expected of them and want to do a good job. One thing that’s often overlooked is how much impact constructive feedback can have on their performance and, in turn, your long-term recruitment success.

The way you deliver feedback, whether that’s positive or corrective, is central to making that happen.

Why feedback matters for temps

Many employers assume that because a temp is only with them for a short period, detailed feedback isn’t necessary. In reality, it’s one of the most valuable tools you have. Here’s why:

Sets clear standards – temps are often expected to “hit the ground running” and start a role without the same full induction as permanent staff. Feedback helps them understand what “good” looks like in your business
Boosts motivation – a simple “well done” shows temps their efforts are noticed, encouraging them to keep up the good work
Improves reliability – when expectations are clear, temps are less likely to make mistakes or misunderstand instructions
Strengthens your recruitment pipeline – agencies like ours use your feedback to match temps more effectively to future assignments. That saves you time and reduces the chance of a poor fit

The difference between constructive and critical feedback

Constructive feedback is about helping someone improve, not just pointing out what went wrong (the latter being critical feedback). It focuses on behaviours and actions rather than personal traits. For example:

Instead of: “You’re too slow at this task.”

Say: “If you line up the items this way, it will speed things up.”

This approach helps temps feel supported and more willing to adjust. Remember, most people want to do a good job…they just need clear, respectful guidance.

How to give feedback that works

Here are some simple tips to make your feedback effective for temporary staff:

1. Be timely

Don’t wait until the end of a shift or contract to raise issues. Quick feedback means temps can correct things immediately and feel more confident moving forward.

2. Keep it specific

General comments like “good job” or “try harder” don’t give much direction. Point to exact tasks or behaviours: “Thanks for finishing that order ahead of schedule” or “Next time, make sure the labels are facing forward.”

3. Balance positive and corrective

Always try to include some positive reinforcement, even when discussing improvements. This prevents temps from feeling discouraged and shows you recognise their efforts.

4. Encourage two-way communication

Ask temps if they have any questions or suggestions. Sometimes small changes in how work is organised can boost efficiency and morale.

5. Keep respect front and centre

Whether it’s a one-day placement or a longer contract, treat temps with the same respect as permanent staff. Respectful feedback builds loyalty and creates a positive reputation for your business. We take respect very seriously and is one of our core values.

The business benefits of constructive feedback

When you take feedback seriously, everyone benefits:

Temps perform better – reducing mistakes, increasing productivity, and improving reliability
Your workplace runs smoother – with fewer misunderstandings and stronger teamwork
Future recruitment gets easier – agencies like Martin Personnel know exactly what works for your business, so we can find temps who are an even better fit

It’s not just about the short-term assignment. Good feedback helps create a pool of skilled, motivated temps who are ready to step in whenever you need them. That’s a long-term advantage for any employer relying on temporary recruitment. And if you are in a position to hire a temp permanently, potentially the best candidate is the temp right in front of you that you’ve helped mould.

Feedback might feel like a small thing, but it can transform how temps view your business and how well they perform. Clear, constructive feedback not only supports the individual, it builds stronger relationships with your recruitment partner and ensures your business gets the very best from temporary staff.

Ready to get more from your temporary recruitment?

Martin Personnel is proud of being one of the best recruitment agencies in New Zealand that specialises in connecting businesses with temps who can be relied on. We work closely with our clients to understand their needs and support temps to succeed. If you’re looking for a recruitment partner who provides more than just a CV, get in touch with our team today.

About Martin Personnel

Martin Personnel connects New Zealand businesses with the right people through reliable temporary recruitment and staffing solutions. With decades of experience in logistics, manufacturing, and office support, we help employers find the skills they need – and job seekers find opportunities that fit. Whether you’re looking for temporary staff or permanent solutions to keep your business moving OR your next role to grow your career, our team is here to help. Learn more at www.askmartin.co.nz.