Make it right – how we put this core value into action

26th February 2025

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Martin Personnel is built on values, and these values are the foundations of all our processes and how we work with both our clients, associates, and candidates, alongside our core commitment ‘All about People’.

‘Make it right’ is one of these values and it means that if something has gone wrong at any point along your recruitment journey with us, we will do our best to solve that problem. Let’s break down what the core value of ‘Make it Right’ means for our clients, associates and candidates:

What ‘Make it Right’ means in the world of Martin Personnel

Naturally, issues can arise and things don’t always go to plan, anyone is at risk of coming face-to-face with a hurdle whether it be our team, our clients, or associates. We will always front up to the issue that’s been highlighted to us and do what we can to address it…in other words, make it right. We understand the frustrations that come with looking for work, it can be a stressful time, especially with the cost of living in New Zealand and if you have a family that depends on you. Our team is trained to listen and understand your circumstances and will always do right by you.

Building trust

We take transparency and ethical practices very seriously at Martin Personnel because we believe in the importance of building strong relationships with our clients and associates. We are a big advocates for humility and a sense of community, so we do our best to do what is right for everyone.

Always improving and learning from our mistakes

It is always said that you learn from failure, not from success. Having ‘Make it Right’ as one of our core values and as a mindset as a business, helps us to learn from our setbacks to deliver better results for our team, clients and associates.

Putting ‘Make it Right’ into action for our candidates

At Martin Personnel, we like to work in ways that makes everyone feel as though they are being treated fairly; there is no hierarchy between our team, clients, associates or candidates. The value of ‘Make it Right’ isn’t just about pairing candidates to job openings but ensuring that each match is mutually beneficial. When we onboard our candidates we focus on understanding their needs and aspirations, so that when they are placed in a new role, it is a fit that benefits both them and our client. This means that we are prioritising the best interests of the candidate while also meeting the needs of the client, creating a win-win scenario.

If you have been thinking about becoming a candidate through one of our job listings you’ve seen advertised or want us to help you find work, you can be sure you’ll be treated with the same respect as our clients and team members. And if you ever feel something isn’t right, we will be here to listen and do what we can to resolve the issue. Being backed by values, especially our Make it Right value, means that everyone involved has a positive experience.

If you feel like you align with our values and philosophy, we would love to hear from you. We appreciate everyone who is a part of our ‘Martin Family’ and enjoy meeting and helping our candidates to become associates. If anything crops up on the way, you’ll be sure that our Martin team will make it right. Please get in touch if you have any questions or would like to become an associate.